Your concept and agreement
The early stages of our mutual involvement are about understanding your business, its context and future aspirations. This is encapsulated in the proposal and specification or your scope document. There is no absolute need for a scope document as we define in our quotation process but we are happy to work with one if it is available.
The outcome of our discussions results in a proposal (with specification) and quotation. This is a flexible process such that you can review and modify the requirements. Once we have agreed the proposal is a fixed price quotation for the scope of work involved. It is almost a given (with one unusual exception) that once we have quoted, we do not come back and ask to change the quote even if there are minor amendments along the way. Part of this is due to the way our process is managed.